CLOSE TOP CATEGORIESSEE ALL MOST POPULAR TAGSSEE ALL

Frequently Asked Questions

How do I become a community member?Close

To become a member of the free RedTube.com community follow these simple steps:

STEP 1: Click on the Create Account button on the upper right corner of the screen.

STEP 2:
  • AEnter your email-address.
  • BEnter the username of your choice.
  • CEnter a password.
  • DConfirm your password.
  • EClick on the Create Account button.

STEP 3: Once you have created your account you will receive an email containing an activation link. Follow the instructions set out in the email to activate your account.

STEP 4: Once your account has been activated you can proceed to edit your profile:

  • AUpload you profile picture.
  • BPick your gender.
  • CEnter your birthday.
  • DEnter additional personal info if you like.
  • EClick on the Save profile button.
How do I complete my registration?Close

Once you have created your account you will receive an email containing an activation link. Follow the instructions set out in the email and your account will be ready for video uploads.

Please check your spam-folder in case you did not receive the activation email. If the email ended up being deleted, you can simply request another activation email.

To do so, simply login to your profile,

  • Aenter your email-address again if necessary and
  • Bclick on the Re-send activation email button.
How do I deactivate my account?Close

To deactivate your account, click on

  • Athe settings cog on top of the screen.

In your profile settings scroll down to the bottom of the screen where it says Deactivate your account.

  • AEnter your current password and
  • Bclick on the Deactivate your account button.

Your account is now deactivated.

To reactivate your account, click on the Reactivate your account button within the next 40 days, otherwise it will get deleted permanently.

How do I upload a video?Close

To upload a video follow these simple steps:

STEP 1: Login to your profile and click on the Upload button on the upper right hand corner of the screen.

STEP 2: Click on the

  • AUpload videos button.

STEP 3: Enter your video details:

  • AClick on Choose a file and select a video from your local drive
    (please pay attention to our upload rules).
  • BChoose if you want your video to be private (visible only to friends) or public.
  • CEnter a title.
  • DEnter Tags (optional) and/or pornstar names (optional).
  • EClick on the Upload button.

Your video is now being uploaded.

You can cancel the upload anytime by clicking on

  • ACancel upload.

You can upload up to 10 videos simultaneously. To upload another video, click on the

  • B+ Add next video button.

After your upload has finished, your video will be processed and ready to view in 24 to 48 hours.

How do I remove a video?Close

To remove a video, follow these simple steps:

STEP 1: Move the mouse over your username to access your profile menu and click on Videos.

STEP 2: Find the video in your My Videos list.

STEP 3: Move the mouse over the thumbnail of the video, a small X will appear in the upper right hand corner.

STEP 4: Click on X and confirm the removal of the video by clicking on Yes.

The video is now being removed from your My Videos list.

How do I upload a gallery?Close

To upload a gallery, follow these simple steps:

STEP 1: Click on the Upload button on the upper right hand corner of the screen.

STEP 2: Click on

  • ACreate a gallery.

STEP 3: Enter your gallery details:

  • AEnter a gallery title.
  • BChoose if you want your gallery to be private (visible only to friends) or public.
  • CEnter Tags (optional) and/or pornstar names (optional).
  • DEnter a description for your gallery.
  • EClick on Add photos from your computer.

STEP 4: Select the photos you want to upload from your local drive and click on the Open button. You can upload up to 100 photos at a time.

Your photos are now being uploaded to your gallery. You can cancel the upload anytime by clicking on

  • ACancel upload.

Please allow up to 48 hours for your gallery to be approved.

You can access your galleries by clicking on the Galleries tab in your profile.

How do I upload a profile picture?Close

To upload a new profile picture, follow these simple steps:

STEP 1: Click on your username on top of the screen.

STEP 2: Click on the Edit profile button.

STEP 3: Click on the Select file button to pick your profile picture. Please note: For best results upload a .jpg or .png image with 108x130 pixels.

Select a picture from your local drive and click on the Open button.

You now have a new profile picture.

How do I recover my password?Close

To recover your password, follow these simple steps:

STEP 1: Click on the Login button on the upper right corner of the screen.

STEP 2: Click on the Forgot your password? link.

STEP 3:

  • AEnter the email address you used for registration in the text-field.
  • BClick on the Send recovery email button.

STEP 4: You will now receive a recovery email. Please check your Inbox (check your spam folder, if you did not receive the email) and click on the RESET PASSWORD link in the email.

STEP 5:

  • AEnter a new password on the new screen and confirm it.
  • BClick on the Reset password button.

Your password has now been changed and you can login to your account.

How do I use the search function/advanced search function?Close

To use the search function simply click in the text-field on the upper right hand corner, enter your search term and press ENTER.

To use the advanced search feature, click once into the search field and select Advanced search.

In the advanced search you can:

  • Achoose a category.
  • Bpick tags.
  • Cexclude certain tags.
  • Dsearch for videos by rating.
  • Esearch for videos by length.
  • Fsearch for videos by views.
  • Gsearch for videos by date.
  • Hreset your search parameters in case you want to start over.
  • Iclick on the Search button when you are done.
How do I add a video to favorites?Close

To add a video to your favorites, simply click on the Add to Favorites button on the right side of the video page.

You can access your favorites by clicking on the Favorites tab in your profile.

How do I use the favorites function?Close

To access your favorites list, follow these simple steps:

STEP 1: Move the mouse over your username on top of the screen and click on Favorites.

STEP 2: You see a list of all the videos you added to your favorites.

How do I add a friend?Close

To add a friend follow these simple steps:

STEP 1: Click on the username next to Uploader.

STEP 2: On the new screen click on the + Add as friend button.

You can view all your friends by clicking the Friends tab in your own profile

To find specific friends you can:

  • Asearch for a username.
  • Bchoose a gender.
  • Cchoose a country.

Click on the

  • DSearch button to start the search.
How do I edit my profile?Close

To edit your profile, follow these simple steps:

STEP 1: Login to your account.

STEP 2: Click on your username on top of the screen.

STEP 3: Click on the Edit profile button on the top right hand corner.

STEP 4: Edit your profile:

  • AUpload a profile picture.
  • BPlease note that you can only enter your gender once after your profile has been activated.
  • CPlease note that you can only enter your birthday once after your profile has been activated.
  • DModify additional personal info if you like.
  • EClick on Save Information.
How do I use the video scroll function?Close

Double click the video to activate the keyboard controls. You can use the arrow keys to navigate the clip as follows:

  • Arrow up/Arrow down – change volume
  • Arrow left/Arrow right – rewind/forward
  • SPACE – pause/play
  • ENTER – full screen
How do I add my name to RedTube's pornstar directory?Close

The pornstar directory is a list of known stars in the business, including the top 100 pornstars of the moment and of all time. We try to include as many stars as possible. However, we still have some requirements that must be met.

You must be well known and your channel should have sufficient followers warranting an inclusion into the directory.

Please send us an email if you feel your name should be in the directory and allow us a day or two to get in touch with you.

I am having troubles viewing videos. What do I do?Close

If you are having trouble viewing videos we recommend the following actions:

1) Clear your browser's cache. If you are unsure how to do so you can try the following link: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

2) Download the latest flash player version: http://get.adobe.com/flashplayer/

3) Try another browser.

4) If none of the above suggestions help you can also try turning of your anti-virus software and try the site again.

If after trying all of our recommendations you are still having problems please send us a screenshot (in .jpg format) of the page - or any errors - to help us investigate the matter further.

I am having troubles viewing videos on my iPad. What do I do?Close

If you are having trouble viewing videos we recommend that you clear your cache.

To do so, click on settings, choose Safari or your chosen browser and click on Clear Cookies and data.

If after trying this you are still having problems please send us the following information:

  • What type of iPad you are using
  • A screen grab (in .jpg format) of any errors
  • A link to a specific video that does not work.

We will check your information and contact you as soon as possible.

I am being harassed by another community member. What do I do?Close

If you are being harassed by another user, please send us an email, containing proof of the harassment (screenshot of the message or comment).

Once we have verified the harassment, we will deactivate the user's profile.

How do I change my video from private to public or vice versa?Close

When uploading your video you can choose whether you want it to be private or public.

If you want to change this display type afterwards, or chose the wrong type by mistake, please contact us with the link to the video you are referring to and we will change the display type for you.

How do I change my profile information (username, email address, etc.)?Close

Once you have completed registration you cannot change your username at a later date.

The only way to do so is to deactivate your profile and create a new one with your new desired username and/or email address.

Changing your email address, however, is possible and quite simple. Log into your account, access the account menu via the cog symbol at the top right of the page and go to Change your email. You will be prompted to enter a new email address you wish to associate with the account. Confirm the change by pressing the Change email button.

Why hasn't my video been uploaded?Close

Please note that we receive thousands of videos per day. We are doing our best to provide fast and efficient approval of your uploads so they can be available online as soon as possible.

Why don't you check out one of our other videos, while you are waiting for approval?

Why has my video been removed/why is my video missing?Close

The most common cause of upload removal is copyright infringement. We are forced to take down reported videos without prior notification.

Always read the Upload Rules!

You agree NOT to upload material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material

Why do I get "Site is not safe" warning messages?Close

We are happy to tell you that RedTube.com is a virus free website as proven on McAfee SiteAdvisor.

For this reason it is impossible to infect your PC by surfing our site. Please review your PC security settings in case you are experiencing security warnings.

How to avoid suspension due to spamming?Close

A high number of similar comments or messages within a short period of time will result in an automatic suspension of your profile.

Please contact us in case your profile has been suspended.